The Seychelles Revenue Commission (SRC) has today announced that the organization has revised its Taxpayer’s Charter in line with the Commission’s strategic objectives, to further enhance engagement with taxpayers.

The revised Charter aimed at nurturing the relationship between taxpayers and the Commission based on the values of trust, professionalism and transparency, outlines the rights and obligations of the taxpayers towards SRC.

To better perform its duties and remaining committed in meeting its service deliverables, in line with the standard operating procedures of the Commission, the Charter also iterates what taxpayers can expect when interacting with the Commission in terms of their treatment when requesting a service and the responsibility of the Commission in remaining ‎transparent and efficient at all times.

The document can be used by taxpayers as a guide to better understand how to get things right when dealing with SRC, the information SRC will be providing concerning their tax and customs affairs, accountability taken regarding decisions made and the avenues that can be explored should there be a need to appeal against a decision.

The level of confidentiality expected in maintaining the privacy of taxpayers accounts including their right to be represented by another person or body of choice to handle their tax matters are also highlighted in the Charter.

To note, the Taxpayer’s Charter being an educational document can be used purely for guidance purposes, by taxpayers, hence not as a  document of reference during objection and appeals or in any legal matters.

The Taxpayer’s Charter is available via in the tax education section under the download tab and across all SRC offices on Mahe, Praslin and La Digue. The document was last reviewed in 2012.

Taxpayers already engaged in a business activity and members of the general public who are envisioning of venturing into a business are encouraged to make ample use of this document to understand and gain more clarity about their rights and obligations towards SRC in addition to knowing what is expected in return as the Commission moves forward with its plan to simplify its services through digitalization.